Privacy Policy
This privacy statement describes how Contegix (“We”, “Us”) collects and uses the personally identifiable information you provide on our Website: https://www.contegix.com/ and the Contegix Portal: https:///support.contegix.com.
It also describes the choices available to you regarding our use of your personally identifiable information and how you can access and update this information. The use of information collected through our service shall be limited to the purpose of providing the service for which the client has engaged Contegix.
This document also describes the types of cookies and other technologies used by Contegix to enhance the user experience when you visit our websites.
EU-U.S. Data Privacy Framework
Contegix complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, as set forth by the U.S. Department of Commerce. Contegix has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/
European Data Exporters.
Contegix is responsible for the processing of personal data it receives, under the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and subsequently transfers to a third party acting as an agent on its behalf. Contegix complies with the EU-US DPF Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, the Federal Trade Commission has jurisdiction over Contegix’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF. Contegix may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Contegix commits to resolve EU-US DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, should first contact Contegix at:
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Contegix commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to the American Arbitrage Association, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://go.adr.org/dpf_irm.html for more information or to file a complaint. The services of American Arbitrage Association are provided at no cost to you.
https://go.adr.org/dpf_irm.html
for more information or to file a complaint. The services of the American Arbitration Association are provided at no cost to you. Under certain conditions, more fully described on the Data Privacy Framework website (https://dataprivacyframework.gov), you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
INFORMATION COLLECTION AND USE
Owner and Data Controller
Contegix, LLC
Owner contact email: Compliance@contegix.com
Types of Data collected:
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Tracker; Usage Data; email address.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published, or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.
Methods and Place of processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Owner's operating offices located in the United States and Canada, and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required for the purpose for which it was collected.
Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Interaction with external social networks and platforms, displaying content from external platforms, analytics, contacting the User and Tag Management.
INFORMATION SHARING AND DISCLOSURE
Aggregate Information (non-personally identifiable)
Although we don’t currently provide aggregate information to third-parties, Contegix may from time to time share aggregated demographic information with partners and providers in order to customize the Contegix website, expand the business, or to market our services to other individuals. Our partners are other companies with which we have agreed to promote and build brands together. We do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
Contegix will only share personally identifiable information with service providers necessary to deliver Contegix’s services or to track the requests coming in to the Contegix website. Currently, this information is only shared with our CRM application, which we use to track sales requests. Third parties are not permitted to retain personally identifiable information for their own use.
Service Providers
Contegix utilizes various third-party data management services, such as online sales tracking and CRM tools. Contegix places personally identifiable information in these services. Third-party service providers do not retain, share, store, or use personally identifiable information for any other purposes.
Other Third Parties
Contegix maintains partnerships with several companies in order to provide our full-service catalog. When responding to sales inquiries or other requests for information from Contegix, we may share personally identifiable information with these partners in order to facilitate our response. Third-parties and partners do not retain, share, store, or use personally identifiable information for any other purposes. To opt-out from Contegix providing your personally identifiable information to third-parties, visitors can click the opt-out checkbox on the “Contact Us” form.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Choice/Opt-out
We provide the opportunity to “opt-out” of having your personally identifiable information used for certain purposes. If you do not wish your personally identifiable information to be stored on Contegix systems, or provided to third-parties, Contegix will remove your information from these systems. Simply email compliance@contegix.com with the details of your request. We respond to all inquiries within 30 days of receipt.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or you can contact us though the Contact Us form.
Log Files
As is true of most websites, we and our third-party tracking-utility partners gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Tracking Technologies
We and our marketing partners, affiliates, or analytics or service providers, use technologies such as cookies, and similar technologies to analyze trends, administer the website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
Cookie Policy
This section informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.
For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.
This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service. This Website also uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.
How to Manage Cookies
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.
Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
Consequences of denying consent
Users are free to decide whether or not to grant consent. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, in the absence of the User's consent, the Owner may be unable to provide related features.
Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Manage and Control your Browser Cookies
You can decide whether or not to accept cookies. One way you can do this is through your Internet web browsers settings. Most browsers allow some control of most cookies through their settings. Please note that if you use your browser settings to modify or block all cookies, you may not be able to access parts of Contegix.com and your user experience will be severely degraded.
Opt-out services:
Targeted advertising: you may visit AdChoices (http://www.aboutads.info/choices/) to receive information on the collection and use of information about your online activities for online behavioral advertising as well as to learn how to opt-out of data used for such advertising by Digital Advertising Alliance (DAA) participating companies.
Canadian users may visit https://youradchoices.ca. European visitors may utilize http://youronlinechoices.com to learn about online behavioral advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.
Another resource for learning about online behavioral advertising and ways to opt-out is the Network Advertising Initiatives (NAI) opt-out tool at https://www.networkadvertising.org/choices. This allows visitors to opt-out from the use of information of online activities by NAI member companies.
Local Storage Objects
We and our partners use cookies and similar technologies, we use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity, analyze trends, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service, and also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
Behavioral Targeting/Re-Targeting
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Links to Other Sites
This website contains links to other sites that are not owned or controlled by Contegix. Please be aware that we, Contegix, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
This privacy statement applies only to information collected by this website.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by emailing our Compliance Department at compliance@contegix.com. We will respond to your request within a reasonable timeframe.
We post customer testimonials on our Website. These testimonials include users’ names and company information. We obtain our users’ permission to post this information prior to implementing their testimonials on the Website. If you wish to request the removal of your testimonial from our site you may do so my contacting us at the email address above.
We host a blog on our website and provide users the opportunity to provide their comments on these forums. We collect your name and email when submitting a comment but do not post your email address with the comment. Contegix is not responsible for the personally identifiable information a user elects to include within their comment and any personally identifiable information included on this forum may be used to send you unsolicited messages.
To request removal of your testimonial or personally identifiable information from our blog, contact us at the email address above. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Access to PII on the Portal
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Contegix’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Contegix will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Security
The security of your personally identifiable information is important to us. When we receive personally identifiable information, we store it in a secure environment. We follow generally accepted industry standards to protect the information submitted to us once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can email us at compliance@contegix.com.
Business Transitions
In the event Contegix goes through a business transition, such as acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or a prominent notice on our website for 30 days of any such change in ownership or control of your personally identifiable information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. In the event we make a material change to the information practices governing your collected information, we shall notify you by email, or a prominent notice on the website prior to the change becoming effective.
Terms of Use
Unless otherwise specified, the terms of use detailed on this page apply generally when using this Website.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at compliance@contegix.com.
Contegix Headquarters
210 North Tucker, 6th Floor
Saint Louis, MO 63101
Phone: +1.877.289.0395