Whether you are using Jira to manage common business practices or software development, simple issue tracking or complex integrated processes, you’ve experienced how quickly and efficiently your team can collaborate. At Contegix, we let you focus on serving your end users by ensuring that your instance of Jira is designed to keep up with your needs. We offer everything from hosting your application to optimizing it, on either Jira Data Center or Server. Our engineers perform Jira and Service Desk instance mergers, migrations, upgrades, business process management, managed administration, performance audits and complete architecture solutions.
Jira Application Management
Secure & Compliant Solutions
Secure cloud environments available to meet the necessary compliance standards including FedRAMP, PCI DSS, and HIPAA.
Complete set-up, installation, and configuration of the full Atlassian application suite and plugins.
Leverage the scale, efficiency and power of Contegix Cloud or AWS by combining it with Contegix Managed Services.
Expert migration from standalone applications and Atlassian Cloud to their own hosted instance.
Configure & Customize
We help configure and customize your Jira and Confluence Atlassian applications to satisfy your business needs.
Deep Atlassian Expertise & Robust Capabilities
We help businesses navigate through custom integrations, data migrations, instance mergers, and upgrades.
Jira is our sweet spot.
Contegix was founded in 2002 specifically to support the Atlassian toolset. Since then, we have worked hand-in-hand with Atlassian to deliver unparalleled hosting, application support, and professional services. Integrations, migrations, and upgrades for Jira and Jira Service Desk are our specialty.
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The Importance of First Contact Resolution
First Contact Resolution (FCR) at the Service Desk is a critical metric because of its powerful impact on both service cost and service quality.
Your Migration to Atlassian Data Center Doesn’t Have to Be a Nightmare
A data migration is necessary for growth and scalability, but it’s rarely a simple task. As many as 38% of data migrations fail, and up to 83% of them exceed their allotted budgets and implementation schedules. But, when executed with the right team and partner, you can successfully carry out a smooth migration that pays dividends for your organization.
Customer Service Week – Day 5
Today is the fifth day of Customer Service Week, a nationally recognized event celebrating professionals all around the world who serve and support their customers every day. This week, we’re celebrating by highlighting some of our awesome customer service employees. Read below to learn about two of our employees who empower and support Contegix customers through every step of their journey.
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