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The Role of AI and How it Impacts JSM Service Delivery


Wednesday, May 22, 2024 | 1:00 pm ET

Speakers

Fabian Lim
Fabian Lim
Director, ITSM Practice
Contegix

gasper_headshot
Gaspar Aguilar Vega
ITSM Solutions Architect
Atlassian

While AI features hold immense promise for enhancing productivity, it is essential to understand their actual impact on service management practices. In this webinar, industry experts will navigate through the evolution of AI and share specific use cases incorporating generative AI into existing JSM frameworks. From intent-based virtual agents to automatic incident responses, you’ll learn the strategies needed to drive efficiency and enhance service reliability within your organization.

Key topics that will be covered include:
  ➤
Evolution of AI: From rule adoption to the emergence of neural networks
  ➤
Understanding core features and transformative capabilities
  ➤
Leveraging AI to automate resource allocation and improve response times
  ➤ Emerging trends and developments in AI-driven service management

Whether you're an IT professional, service manager, or business leader, this webinar is tailored to equip you with the knowledge needed to harness the full potential of Atlassian Intelligence. Reserve your spot today! 

Special Giveaway Announcement

Five attendees will be selected at random to each receive a $50 Amazon gift card, and one lucky attendee will walk away with a $100 Amazon gift card. How it Works: 
 1 . Register for this webinar with a valid email address and legitimate employer name and job title.
 2. Attend this webinar on Wednesday, May 22, 2024.
 3. Winners will be selected at random and notified within 48 hours after attending the webinar.

Disclaimer: Participation in this webinar promotion does not guarantee receipt of any rewards. By attending the webinar, participants acknowledge that any rewards offered are subject to selection at random, and the number of winners is specified as followed: $50 for five (5) attendees and $100 for one (1) attendee. Participants must attend the webinar to be eligible for rewards. Before rewards are distributed, all selected attendees will go through our internal diligence process to ensure compliance with our terms and conditions. This process aims to eliminate any fraudulent or spam-related activity. Winners will be notified via the contact information provided during registration.

Reserve your spot today!