In today’s constantly changing threat landscape, staying ahead of data security trends is more important than ever for organizations in regulated industries. At Contegix, we focus on innovation and continuous improvement to keep our platform secure and FedRAMP compliant, even as new risks and requirements emerge. In this video, you’ll hear from one of our experts, Danny Miller, who dives into how we navigate these challenges with strategic investments, expert oversight, and a proactive security culture to keep our clients protected and compliant.
As a recognized FedRAMP platform in the marketplace, Contegix has years of experience focusing on clients who require a secure and compliant platform to meet Federal Information Security needs. Contegix has supplied a FedRAMP platform for over 10 years, evolving with industry and Federal standards as they adapt to an ever-changing regulatory and threat environment. Contegix unique position, with a strong understanding of Federal policy, Atlassian tools, and processes like ITSM, DevSecOps, and SAFe, uniquely equips us to assist Federal agencies, the Military, and Government contractors in achieving their missions. We understand the individual requirements associated with DFARS contract clauses, FISMA, ITARs, 800-171, and CMMC benchmarks when implementing tools and applications in our cloud.
Specific Examples of Contegix's Expertise
Contegix has demonstrated its deep understanding of data security within the context of FedRAMP compliance through various projects with government agencies and military clients. For instance, our work with military agencies showcases our ability to navigate the unique operational requirements and security protocols that differ significantly from the private sector. This includes understanding how these agencies review, buy, evaluate, and need support, which is crucial for successful collaboration.
Tangible Customer Benefits
Contegix works with our clients on the proper deployment strategies for their workloads to meet compliance and security requirements. We consider the client's objectives and desired security outcomes with the platform and coach them on how we would approach their requirements while meeting compliance on the platform based on their regulatory, contractual, or data security needs. This approach ensures that our customers always operate in a secure and compliant environment.
Staying Ahead of Data Security Trends
Technology, industry and Federal standards, and the threat environment constantly evolve. As such, Contegix monitors this evolution and looks to add features or technology to the platform to stay ahead of these trends. There is a formal approval process wherein we seek approval from an authorizing authority to have that feature or change added to our FedRAMP after considering the risks involved. Our dedicated Director of Security and Security team constantly monitors these changes and adjusts our compliance and security measures accordingly.
Innovation in Data Security Strategy
Innovation is integral to Contegix data security strategy, enabling us to maintain FedRAMP compliance through advanced threat detection, continuous improvement, scalable solutions, and security technologies. Our commitment to continuous improvement ensures that our platform remains secure, compliant, and capable of meeting the evolving needs of government agencies and other regulated industries. We are continually evolving our platform and processes to meet the changing needs of FedRAMP and other regulatory frameworks, providing our customers with a secure and compliant environment they can rely on.
Employee Training and Awareness
Only approved employees are granted access to the platform and must undergo and pass annual security training to maintain access. In this way, we utilize continuing education to ensure employees are educated on the latest requirements regarding FedRAMP compliance. Our dedicated Security Team maintains an active awareness program, continually updates the entire workforce on emerging threats and vulnerabilities, and oversees a risk management program that constantly evaluates our environmental, operational, and supply chain risks.
Overcoming Challenges in Data Security and FedRAMP Compliance
Contegix, like any Service Provider operating within the highly regulated government sector, faced several challenges in implementing data security measures and maintaining FedRAMP compliance. These challenges were complex, requiring a combination of strategic planning, technical innovation, and continuous process improvement.
The FedRAMP authorization process is documentation-intensive, requiring detailed proof of compliance across hundreds of security controls. Managing this level of documentation and ensuring accuracy can be a significant challenge.
We overcame these challenges through focused oversight from our Director for Security, Audit, and compliance, strategic investments, proactive compliance management, and strong customer support, enabling us to deliver our customers secure, compliant, high-performing cloud services.
Measuring Success
Contegix is subject to an annual FedRAMP Security Assessment that evaluates our platform and controls for adherence to FedRAMP compliance requirements. The Contegix security team maintains our continuous monitoring program that assesses the implementation and effectiveness of our control environment. This ensures that we are always compliant and ready to address new security challenges.
Differentiating Through Understanding and Compliance
Contegix is diligent about security. With our deep experience and focus on the published FedRAMP guidelines, we can provide our clients with a secure, compliant platform for their applications. FedRAMP is evolving, and the Contegix platform evolves with each modification made to FedRAMP requirements, carefully planning changes to maintain adherence with current FedRAMP standards and security posturing.
Customer Journey and Tangible Benefits
Every customer journey is unique. Contegix works with our clients on the correct deployment strategies for their workloads to meet their specific compliance and security requirements. We look at the client's objectives and desired security outcomes with the platform and coach them on how we would approach their requirements while meeting compliance on the platform based on their regulatory, contractual, or data security needs. Often, clients have environments that must be modified to ensure security compliance, like connecting to 3rd party sources and complex integrations. Contegix works on the most effective way to accomplish these requirements within the FedRAMP framework, lending our expertise and a consultative approach to achieving a result that satisfies customer needs while ensuring adherence to compliant guidelines. There is a shared security responsibility model when using the Contegix FedRAMP platform. Contegix (MSP) and our customers assume important security roles and responsibilities to protect data in the FedRAMP environment.
FedRAMP provides a standardized approach to ensuring that our infrastructure and services meet stringent security requirements, these include:
- Physical Security: Safeguarding our data centers, including access control, surveillance, and environmental controls.
- Network and Platform Security: Protecting the cloud network against attacks, including DDoS protection, firewall management, SIEM logging, Vulnerability scanning, and intrusion detection/prevention systems (IDS/IPS).
- Data Storage Security: Ensuring the storage infrastructure is secure, with proper access controls and encryption at rest.
- Hypervisor Security: Securing the virtualization layer that separates and isolates customers' data and applications.
- Compliance Management: Maintaining compliance with FedRAMP regulations and standards to ensure our platform meets all required security controls.
For our Customers: FedRAMP emphasizes the importance of configuring and managing their cloud usage securely, using the tools and controls provided by Contegix; these include:
- Data Security: Encrypting sensitive data at rest and in transit and managing encryption keys.
- Access Management: Implementing strong identity and access management policies, including multi-factor authentication (MFA) and role-based access control (RBAC).
- Application Security: Ensuring that applications deployed in the cloud are secure, including reviewing vulnerability scans for management requirements, patching if not done by Contegix for specific applications via ticket, and secure coding practices for custom applications.
Differentiating Contegix in the Market
Contegix offers customizable compliant PaaS solutions that are designed to meet the specific needs of federal agencies and government contractors. Our platform is built with flexibility, allowing our customers to tailor the environment to their unique requirements while maintaining compliance. Contegix has extensive experience in navigating the complexities of FedRAMP. This experience gives us a deep understanding of the requirements and challenges of FedRAMP compliance.
Contegix provides a full suite of services, including infrastructure management and application hosting, all within a FedRAMP-compliant environment. This end-to-end service offering reduces our customers' burden and ensures that all aspects of their platform are managed securely.
Unique Experience in FedRAMP Compliance
The Contegix experience is unique from other FedRAMP PaaS providers due to our deep experience in FedRAMP compliance, comprehensive service offerings, customer-centric approach, and commitment to security and innovation. Our ability to deliver tailored, secure, and compliant solutions, backed by a proven track record and strong customer relationships, positions us as a leader in the FedRAMP PaaS space.
Impact of the Valiantys Merger
Contegix's focus on security and FedRAMP compliance will remain strong as these critical areas set us apart. Customers can expect continued adherence to these standards, with even more robust support given the addition of Valiantys resources. Contegix's FedRAMP service offering will continue to be a US-managed platform and meet our customer's data residency requirements. Both Contegix and Valiantys are known for their customer-centric approach. The merger will continue the legacy of prioritizing customer satisfaction, focusing on maintaining and enhancing the personalized service our customers have come to expect. Our goal is to enhance the customer experience and provide greater value through combined expertise and resources.