Atlassian has announced updated pricing for all Cloud customers which will come into effect on October 18th, 2023.
Both list and advantaged customers* will experience these price changes, the intention of which is to reflect Atlassian's continued product investment and bring advantaged prices more in line with list prices.
*Advantaged plans are grandfathered price plans that customers who purchased their licenses before a specific date have received. Historically they have been lower than list prices which are regular retail price (typically for new purchases).
Jira Software, Jira Service Management, and Atlassian Access will see both list and advantaged prices increasing while Confluence will see increases to just list pricing.
List Price Changes
| Product | Details |
|---|---|
| Jira Software | • All Standard, Premium, and Enterprise tiers increasing by 5% |
| Jira Service Management | • All Standard, Premium, and Enterprise tiers up 5% at 250 agent tier, 30% at 500 agent tier, 25% at 1,000 agent tier, and 20% at all other tiers |
| Confluence | • All Standard, Premium, and Enterprise tiers increasing by 5% |
| Atlassian Access | • No price change for under 1,000 users • Increase of 10% for tiers over 1,000 |
Advantaged Price Changes
| Product | Details |
|---|---|
| Jira Software | • Average increase of 15% for Premium • Will reach list price |
| Jira Service Management |
• Average increases of 12% for Standard and 18% for Premium • JSM Standard will reach list price |
| Atlassian Access | • Average increase of 20% • Will reach list price |
Our Recommendations
At Contegix, we have a few recommendations to help you navigate these price changes depending upon your circumstances.
| Summary | Considering Migrating to Atlassian Cloud |
|---|---|
| Scenario | • You are an existing on-premise customer considering migrating to the Atlassian Cloud • You are looking for a more flexible deployment method that can scale easier within your organization but are nervous about the cost |
| Our Recommendation |
• Request a 12 or 24 month quote prior to Oct 18, 2023 • Take advantage of Contegix's complimentary migration assessment to help evaluate what a migration would look like for your organization |
| Pro Tip | • If you're looking to migrate with Atlassian Cloud, begin with the security and compliance review via the Atlassian Trust Center • Evaluate your eligibility for Atlassian migration incentives, these can make the transition to a new deployment method, much easier! • Enterprise customers migrating from server are eligible for a complimentary renewal when they purchase their new cloud site |
| Summary | Request an User Tier Upgrade Quote |
|---|---|
| Scenario | • You are looking at increasing your cloud products user tier |
| Our Recommendation |
• Request a user tier upgrade quote ahead of Oct 18, 2023 • Cloud monthly customers can move to annual billing and prepay for 12 or 24 months. Existing annual customers can renew for 12 or 24 months if they are within 90 days of the cloud site's current expiration date • The quote will be valid until Nov 15, 2023 |
| Pro Tip | • It is possible to request a user tier upgrade quote and add a renewal of your products at the same time • Get options, our Contegix team can provide quotes across a number of different user tiers to give you more time to make a final decision • If you are to upgrade your user tier after Oct 18, 2023 then you will remain on the advantaged pricing plan but this will be at the post Oct 18 advantaged pricing |
| Summary | Bring Forward Your Renewal |
|---|---|
| Scenario | • You are an existing Cloud customer • Your Atlassian Cloud licenses are currently valid and within 90-days of renewal |
| Our Recommendation |
• Request a 12 or 24-month quote ahead of Oct 18, 2023 • The quote will be valid until Nov 15, 2023 |
| Pro Tip | • Contegix can provide recommendations around how to 'lock-in' ahead of these price changes to optimize ROI |
| Summary | Switch to Annual Billing |
|---|---|
| Scenario | • You are an existing Cloud customer • You are currently paying for your Atlassian licenses on a month to month basis |
| Our Recommendation |
• Request a 12 or 24-month quote ahead of Oct 18, 2023 • The quote will be valid until Nov 15, 2023 |
| Pro Tip | • Contegix can help you save up to 16% on your annual Atlassian costs by providing you with a monthly to annual assessment |
Summary
- Increases to Cloud advantaged and list prices is effective Oct 18, 2023.
- All quotes generated after Oct 18, 2023 will reflect new pricing.
- Changes or orders after Oct 18, 2023 to your quote will automatically delete said quote. A new quote will need to be generated which will reflect new pricing.
- Get in touch with Contegix for a complimentary price change impact report that will help you navigate these changes, keep your costs as low as possible, and find the right solution for you.
As always, we're here to help you through these changes so please reach out to work through next steps together.