❗Important Price Change Notice❗
On January 17th, 2024, Atlassian announced price changes for Jira Software Data Center, Confluence Data Center, and Jira Service Management Data Center, scheduled for February 15, 2024. This update includes changes to Data Center list prices, advantaged prices, and the end of support for Server products.
We understand the importance of this information for your planning, and we are providing a summarized view below.
What’s Changing?
- Data Center list prices are increasing on average by 5%-15% across for Jira Software, Jira Service Management, and Confluence, depending on the customer’s seating tier.
- Data Center Advantaged prices are increasing 10-27% (dependent on seating tier) on Jira Software, and Confluence. Confluence Advantaged prices will reach list prices this year.
- Server end of support: Atlassian and Marketplace partners will no longer provide technical support, security updates, or bug fixes for vulnerabilities on server products or apps after February 15, 2024, at 12am PT.
| Product | % Increase | Average Increase |
| List Price Increase | ||
| Data Center Jira Software |
500-1,000 users - 5% 1,001-5,000 users - 10% 5,001+ users - 15% |
500-1,000 users- 5% 1,001-5,000 users - 10% 5,001+ users - 15% |
| Data Center Jira Service Management |
50-1,000 agents - 5% 1,001-5,000 agents - 10% 5,001+ agents - 15% |
50-1,000 agents - 5% 1,001-5,000 agents - 10% 5,001+ agents - 15% |
| Data Center Confluence |
500-1,000 users - 5% 1,001-5,000 users - 10% 5,001+ users - 15% |
500-1,000 users - 5% 1,001-5,000 users - 10% 5,001+ users- 15% |
| Product | % Increase | Average Increase |
| Advantage Price Increase | ||
| Jira Software | 25% | 25% |
| Confluence |
10-27% |
21% |
Our Recommendations:
- If your renewal date is approaching, consider bringing it forward to take advantage of the current pricing. This will allow you to maximize cost savings and maintain budget predictability.
- If you anticipate an increase in users, now is the time to explore a user tier upgrade. Our team is ready to provide you with a quote tailored to your specific requirements.
- If on Server, remember that your platform is going to end-of-life on Feb 15th and you will be unsupported after this date. Consider upgrading to Atlassian Cloud or Data Center for an enhanced experience, improved security, and top-notch support. We believe this transition will provide you with a more robust and scalable solution. Depending on your licensing footprint, there may be options to extend your on-premise runway with a corresponding Cloud license purchase, please reach out to the Contegix team so they can advise.
We understand that changes like these can raise questions, and we are here to support you through this transition. If you have any concerns or need further clarification, please do not hesitate to reach out to us.