Case Studies

Liquid Agency | Contegix

Written by Contegix | Oct 27, 2023 12:15:44 PM

Empowering Remote Teams:
Transitioning Liquid Agency to Jira Cloud

As more teams across industries institute fully remote strategies or shift to hybrid work models, organizations have needed to speed up digital transformation plans to support workers using more devices and accessing network files. It’s crucial to have up-to-date tools to keep people connected, organized and efficient.  Cloud-based services are a primary way that organizations ensure users can retrieve files quickly and conveniently regardless of location.

Liquid Agency, a brand strategy and services company, had already begun planning a transition to the cloud to help modernize their operations before the sudden shift to remote work. While many platforms had been shifted to the cloud, the agency still had an on-premise Jira installation hosted in RackSpace, running on outdated software.

Stephen Chellis, Director of Information Systems at Liquid Agency, knew it was time to shift to Jira Cloud to better support Liquid’s remote employees—and Atlassian’s decision to not renew licenses for on-premise Jira servers only added urgency to make the transition. However, without a Linux expert on their team, they needed third party support to handle software updates, security patches and ongoing maintenance. Having already worked with Contegix to support the on-premise Jira installation, he reached out for more support.

“The normal day-to-day tasks my team can handle,” he explained. “But as far as maintaining the application in the servers, that’s the type of work Contegix helps with.”

Contegix’s team of Atlassian experts helped accelerate the agency’s adoption of Jira cloud, conducted a smooth migration and streamlined operations for Chellis’s IT team.