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Tales of Implementation: Navigating the Path from Failure to Success

Written by Contegix | Sep 17, 2024 4:26:07 PM

We’ve all heard the saying: “Don’t go it alone.” It could not be more true when it comes to deciding how to implement collaboration software.

As solution providers, we have heard numerous horror stories of software implementations gone wrong. The journey to find and implement a new work tool can be a complex and, at times, arduous process. Depending on the resources involved during configuration and deployment, the process of implementing these powerful tools can be a breeze—or a months-long headache with long-term repercussions. Misled configuration can even hurt your ability to use your tools at scale.

So, how can you ensure that your business receives the greatest value from your software suite based on your unique needs? Informed by Contegix experts’ takeaways from real Atlassian use cases, these three customer stories showcase common implementation journeys that we have seen time and time again. All customers arrived at an ideal solution after partnering with Contegix, but each took a very different approach. 

The Independent

Would you attempt to install new wiring in your house without a professional’s guidance? Probably not, and you should exercise the same level of caution when implementing new software solutions. 

At one mid-stage technology startup, can-do optimism created initial success but ultimately resulted in configuration mishaps. This team shared the following story:

The Enthusiastic Go-Getter

Excited to experience all the flexibility and customization that Atlassian tools have to offer, many teams hit the ground running. But while testing out the tool can help you get a sense of its capabilities, jumping straight into implementation has its pitfalls. 

One mid-size healthcare company shared its experience:

The Careful Deployer

Our final Atlassian user, a financial services enterprise with federal clients, decided to invest in its Atlassian tools by partnering with Contegix for the implementation process. The client chose an external consultant not only to support implementation at scale, but to get it done right the first time. 

Here’s the company’s story:

Your next steps in your Atlassian journey

As an Atlassian Solutions Partner, we strive to make it as easy as possible to evaluate your needs and choose the solutions that fit your business, providing the best experience for your implementation team and end users. As your organization continues on its journey to agile success with Atlassian tools, consider exploring the other valuable support an external partner can offer to enhance your toolstack. 

Engaging with experts who specialize in Atlassian solutions can provide tailored insights and practical assistance, ensuring that your tools are optimized for maximum efficiency and productivity. Solutions providers can even handle licensing, compliance, and maintenance, ensuring that your system remains secure and fully functional. 

Curious to learn more about what an external partner can do for your Atlassian toolstack? Reach out to Contegix experts today.