On September 17th, 2024 Atlassian announced updated pricing for all Cloud products, scheduled to come into effect on October 16th, 2024.
Both list and advantaged customers* will experience these price changes, the intention of which is to reflect Atlassian's continued product investment and bring advantaged prices more in line with list prices.
Jira Software, Confluence, Jira Service Management, Atlassian Guard, Opsgenie, Bitbucket, and Compass will all see list prices increasing while Jira Service Management, Opsgenie, and Bitbucket will all also see advantaged price increases.
List Price Changes
| Product | Details |
| Jira Software | • Standard ⬆️ 5% • Premium ⬆️ 5-10% • Enterprise ⬆️ 10% |
| Confluence | • Standard ⬆️ 5% • Premium ⬆️ 6-10% • Enterprise ⬆️ 10% |
| Jira Service Management | Across Standard, Premium, & Enterprise: • 1 - 250 users ⬆️ 8% • 251+ users ⬆️ 20% |
| Atlassian Guard | • Standard ⬆️ 5-8% |
| Opsgenie | • Essential ⬆️ 5% • Standard ⬆️ 5% • Enterprise ⬆️ 10% |
| Bitbucket | • Standard ⬆️ 10% • Premium ⬆️ 10% |
| Compass | • Standard ⬆️ 14% |
Advantaged Price Changes
*Advantaged plans are grandfathered price plans that customers who purchased their licenses before a specific date have received. Historically they have been lower than list prices which are regular retail prices (typically for new purchases).
| Product | Details |
| Jira Service Management | • Standard Help ⬆️ 20-59% (increases to list) • Premium A4J ⬆️ 18-28% (increases to list) • Premium Insights ⬆️ 26-28% (increases to list) |
| Opsgenie | • Essential ⬆️ 30% • Standard ⬆️ 30% • Enterprise ⬆️ 30% |
| Bitbucket | • Standard ⬆️ 40-65% (increases to list) • Premium ⬆️ 10-32% (increases to list) |
| Atlassian Guard | • Standard ⬆️ 5-8% |
*Advantaged plans are grandfathered price plans that customers who purchased their licenses before a specific date have received. Historically they have been lower than list prices which are regular retail prices (typically for new purchases).
What This Means for Atlassian Customers
At Contegix we are aware of the impact that price increases have on customers and are committed to ensuring that our customers get as much value as possible from their Atlassian investments.
We firmly believe that Atlassian Cloud is the best solution for all customers and that Atlassian's continued investment in the platform ensures this status.
Over the past year there have been some major releases on the Cloud platform including:
| Jira | Jira Service Management | Confluence |
| Atlassian Intelligence: • Natural language search in Jira |
Virtual Agent |
Atlassian Intelligence: |
|
List view & summary view |
Asset reporting for admins |
Admin improvements: |
|
Approvals in workflows |
Support for 3m Assets objects |
Company hub |
|
Cross-project hierarchy |
Virtual agent availability on Help Center |
Confluence sandbox |
|
Real-time change tracking in product updates |
Expanded data residency (India, South Korea, Switzerland) |
Expanded data residency (UK, Japan, India, South Korea, Switzerland) |
These improvements come on top of the existing significant benefits of the Cloud platform such as:
✅ Lower maintenance costs
✅ Improved security
✅ Enhanced collaboration capabilities
✅ Scalability
✅ Improved performance
✅ And many more...
You can read more about the success that Contegix customers Liquid Agency, PacBio, and EQ Bank have had on the Atlassian Cloud platform.
Our Recommendations
There is a lot that we can do to help ease the impact of price increases so please don't hesitate to reach out to us if you are interested in learning more. Some of our top recommendations are:
- If you are evaluating moving to Atlassian cloud or expanding your cloud footprint, now is the time to explore your options. Our team is ready to provide you with a quote tailored to your specific requirements prior to the price increase.
- If your renewal date is within 90-days of Oct, 16th, consider bringing it forward to take advantage of the current pricing. This will allow you to maximize cost savings and maintain budget predictability.
- Reach out to Contegix for a complementary Price Change Impact Report to help you assess the impacts on your unique instance and find the right solution for you.
As always, we're here to help you through these changes so please reach out to work through next steps together.